Act 683 of 1985 (codified as Ark. Code Ann. 12-10-301 et seq.) created the Arkansas Emergency Telephone Services Board. The Board is primarily responsible for promulgating rules related to emergency telephone services. Act 640 of 2011 brought several changes to public safety communication. The Act charged the Commission on Law Enforcement Standards and Training and the Arkansas Law Enforcement Training Academy (a branch of CLEST) with developing and administering training for telecommunicators. Act 919 of 2015 brought more changes, charging the Commission on Law Enforcement Standards and Training with maintaining training records for Arkansas dispatchers and telecommunicators. The Commission on Law Enforcement Standards and Training and the Arkansas Law Enforcement Training Academy are committed to offering the most up-to-date training. The current 40-hour certificate course is in compliance with national standards released in 2016. For information related to dispatcher training please contact Shannon McCuin.
NW Arkansas Law Enforcement Training Academy
3424 South Downum Rd.
Springdale, AR 72762